Polk County Public Schools, Staff

Help Documents for Network Managers

This page contains documents and fixes for the following areas. More categories will be added as more problem areas arise.

Many of these documents contain fixes from different network managers. Help Desk and Networking personnel will make every attempt to ensure that they work and that the documentation is as complete as possible.

Antivirus and Ghost Issues

Antivirus

• To access the EERS Antivirus Software information, click here.

Ghost

• Ghost Documentation

Ghosting Gateway M-465-E Laptop:
Use the #4 NIC option inside the Intel list, the Intel 82566 NIC.

Blackboard or Gaggle Setup

• System Configuration for Blackboard or Gaggle

Internet Explorer

• Internet Explorer Proxy Settings
• Setting UP IE 7.0
• NIC Card Settings
• Active X Settings for IE 7.0
• NEW! WIN XP SP#3 - Remote Desptop Setting for Genesis

Intranet Forms

• NEW! Intranet Forms
  

Network Utilities

• Wireless Setup for Polk Domain
• Wireless Setup for School Domain and Workgroup
• Setting Up Active Directory Admin Pak
• Setting Up a VPN Account - WINDOWS XP
• Setting Up a VPN Account - WINDOWS VISTA

Outlook

• Clearing the Forms Cache (Forms do not Display Properly)
• NEW! Configuring Office Outlook 2007
• Outlook 2000 New Email Profile Setup
• Office Outlook 2003 Caching Mode Fix
• Outlook Hangs on Exit (MS Office 2000)
• NEW! Setting up Outlook 2007
• NEW! Submitting an Email Message to Email Abuse: Internet Headers
  The Internet Headers are not accessible via Webmail. Please use Outlook at your work location or simply delete any spam messages you receive.

For additional information for Outlook, please check the following area:
Public Folders > All Public Folders > Documentation > Outlook Documentation

PDA Documentation

• Windows Mobility 5. 0 Docs - (Download all three documents below)
  • HP IPAQ 2490 (Black body and Face)
• NEW! PDA Wireless Patch Documentation Windows Mobility 5.0
• NEW! PDA Wireless 5.0 Patch Required Files
• NEW! Teachscape Setup Documentation for Windows Mobility 5.0
• Windows Mobility 6.0 Docs - (Download all three documents below)
  • HP IPAQ 110 (Black body, silver face)

• NEW! PDA Wireless Patch Documentation Windows Mobility 6.0
• NEW! PDA Wireless 6.0 Patch Required Files
• NEW! Teachscape Setup Documentation for Windows Mobility 6.0

• PDA Power Point Presentation (Windows Mobility 5.0)
• PDA Power Point Presentation (Windows Mobility 6.0)
• Setting Up A PDA with Active Sync
• Active Sync Update Windows Mobile - ActiveSync 4.5
• Adobe Reader 2.0 for Windows Mobility (PDA)AdbeRdr20_ppc_enu

Password Changes for Network and Outlook

• Login Procedures for Polk-FL
• Password Change for Outlook 2002 - 2003
• Password Change for Polk-FL Domain Users

Printers

• Setting Up a Local TCP/IP Printer Port
• Thinprint - Genesis Printing Setup

Tablet PC Info

• Wireless Laptop Setup
• BIOS Setting for Pen Alert
• Accessing Blackboard

TAMS

• Technical Asset Management System (TAMS)
• TAMS Import Template
• Quick Ref. - Generate a Pre-Audit Report (SAP)
• List POs for Non-Capitalized Equipment (SAP)

Volunteers

• Volunteers Installation Files

Windows XP

• Try this first! SVCHOST Patch (KB927891)
  
• NEW! SVCHOST Fix
• NEW! Active X Settings

© 2007 Polk County Public School District, Florida | About this website | Search