Help Desk

Keyword for this page: Help Desk

Desktop and Network Support

Help Desk provides support for the following applications: E-mail, EleGrade, Excent, Genesis, Internet Explorer, Microsoft Office Products, Polk-ID, PEAS, E-PAF,PDS Scheduler, SAP, TAMS, Volunteers

Contacting the Help Desk

Hours: 7:00am - 4:30pm, Monday - Friday
Phone: 519-8042
Fax: 519-7508
Click here to e-mail.

For assistance with SEMS, please call the SEMS Help Desk at 534-0457 or 534-0458.
For assistance with BLACKBOARD, please contact Bill Bucklew at 534-9288.
For assistance with FASTPASS, please contact Martha Hernandez at 519-3673.

To print, view, or save a document:

The web pages in this section provide access to the documentation for all of the systems that are supported by the Help Desk.

To view any of the documents, please click on the corresponding link.
Icons beside the link will indicate their file type (PDF , Excel , Powerpoint , etc.), or if they link to an external site .
To print any document, click on the link to load the document, then click the Print Icon.
To save a document, open the document, then click Save Icon.

Polk County Public Schools, Staff

Desktop and Network Support

Contacting the Help Desk

To print, view, or save a document: