Polk County Public Schools
Documentation prepared by Help Desk staff for supported applications may be found on the main Help Desk section of this website: click here to visit.
Help Desk provides support for the following applications: E-mail, EleGrade, Excent, Genesis, Internet Explorer, Microsoft Office Products, Polk-ID, PEAS, E-PAF, PDS Scheduler, SAP, TAMS, Volunteers.
The IST Help Desk handled 41,000 phone calls and approximately 25,000 e-mails in the past 12 months. Over 180 training classes and numerous one-on-one training sessions were conducted by Help Desk staff.
| Name: | Title: |
|---|---|
| Jud Spruce | Change Management Control Specialist |
| Richard Cooke | IT Help Desk/Trainer Specialist |
| James Enright | IT Help Desk/Trainer Specialist |
| Teresa Walter | IT Help Desk/Trainer Specialist |
| Elaine Motsinger | IT Help Desk/Trainer Specialist |
| Diane Munton | IT Help Desk/Trainer Specialist |
| Katie Molin | IT Help Desk/Trainer Specialist |
Phone: 863-519-8042
Fax: 863-519-8045
Click here to e-mail.